Shipping + Returns

We now ship by UPS to most locations; however we are unable to ship to some rural locations until the Canada Post strike is over.

If you place an order but your shipping address is not served by UPS (or if the rates are prohibitively high), I will "authorize" the payment so it does not expire, then ship after the strike is over. In this case, I'll email you directly with the details. 

To show my appreciation, here's a 30% off coupon code for you to use anytime until January 15th: GRATITUDE

As soon as the postal strike is over, I'll send out an email letting you know that shipping has resumed as normal.

RETURNS + EXCHANGES

We want you to be happy with your purchase! Whether it be because of fit, or simply because an item does not suit you, we accept returns within 30 days from the day you received your order. However, please note that any item returned must not be washed, dirty, or noticeably "worn" - it must be returned in the same condition in which it was shipped.

To make a return, first email us what you are returning and why. After that, please mail back your return to the following address:

Alchemy Fashions, 3734 Beach Ave, Roberts Creek, BC V0N2W2 Canada

As soon as we receive your return (if it is in good condition as described above) we will credit the same cc that you used to make your purchase. You will be credited for the price of the item(s) plus tax, but not for any shipping.

Please note: one single, small item may fit in the letter mail, in which case it only costs about $5 to mail back. The piece of clothing must be folded very flat (1/2" works) in an envelope maximum 9"x12". The envelope cannot be padded or it will not fit. Paper envelopes seem to work best as they have an edge that slots through the letter mail slot easier. This is all at the discretion of the post agent... but it usually works!